Privacy Policy

Rem Dog Services LLC ("Rem Dog Services," "we," "us") operates www.remdogservices.com and provides dumpster rentals, hauling, demolition, and related services in Chester County, PA. This policy explains what information we collect, how we use it, and the choices you have — including how our text-messaging (SMS) program works.

Information We Collect

• Contact and quote requests: name, phone number, email address, service address, and project details you submit through our forms or share by phone.
• Orders and rentals: booking details such as products, dates, delivery address, and order history.
• Payments: online card payments are processed securely by our payment provider, Stripe. We do not store your full card number on our systems. When you pay at delivery, we record how and when you paid on your order.
• Browsing and ad activity: collected through cookies and similar technologies, as described under Cookies, Analytics & Advertising below.

How We Use Your Information

• To provide quotes, schedule service, and fulfill rentals.
• To send service communications such as confirmations, delivery and pickup updates, receipts, and payment links.
• To respond to your questions and provide customer support.

Text Messaging (SMS) Program

With your consent, we send service-related text messages — order confirmations, delivery and pickup notifications, payment links, payment reminders, receipts and review requests. You provide consent by checking the optional SMS-consent box when booking online, or verbally when placing an order by phone.

• Message frequency varies based on your orders and service activity.
• Message and data rates may apply.
• Reply STOP at any time to opt out. Reply HELP for help, or contact us at (484) 885-4084 or remdogservices@gmail.com.
• Consent to receive text messages is not a condition of purchasing any service.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text-messaging originator opt-in data and consent are not shared with any third parties, excluding vendors and aggregators solely to the extent necessary to deliver the messages you have requested.

How We Share Information

We do not sell your personal information. We share it only with service providers who help us operate — such as our payment processor (Stripe) and email/text delivery providers — and only as needed to serve you, or where required by law. Separately, the Google tag described below lets Google collect browsing information directly from your browser to measure our advertising.

Cookies, Analytics & Advertising

We advertise with Google Ads. To see which ads lead to a quote request, a phone call, or a booking, this site and our booking site (book.remdogservices.com) use the Google tag, which sets cookies and uses similar technologies in your browser. Through it, Google may collect information such as your IP address, browser and device details, the pages you visit, and the ad you clicked to reach us. When you book online, we also send Google the order total and a short order reference so each booking is counted once — not your name, email address, phone number, or address.

Third-party vendors, including Google, use cookies to serve ads based on your prior visits to our websites or other websites. Google's use of advertising cookies enables it and its partners to serve ads to you based on your visits to our sites and/or other sites on the internet. Google's handling of this information is governed by the Google Privacy Policy — see also how Google uses information from sites that use its services.

We also use our hosting provider's site analytics, which count visits in aggregate without cookies.

You can limit or opt out of advertising tracking at any time:

• Turn off personalized ads from Google in Google's Ads Settings.
• Opt out of interest-based ads from many participating companies at optout.aboutads.info.
• Block or delete cookies in your browser settings, or browse in a private window. You can still request a quote or book online without advertising cookies.

Data Security & Retention

We use reasonable administrative and technical safeguards to protect your information and retain it only as long as needed for business and legal purposes.

Your Choices

You may opt out of text messages at any time by replying STOP, and out of advertising cookies as described above. To request access to or deletion of your information, contact us at remdogservices@gmail.com or (484) 885-4084.

Changes to This Policy

We may update this policy from time to time. The "Last updated" date above reflects the current version.

Contact Us

Rem Dog Services LLC — Coatesville, PA. Phone: (484) 885-4084. Email: remdogservices@gmail.com.